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PBX 3.3 Create a PBX group

Add New Group Form

Add New Group opens a panel with three fields, now confirmed against the live build.

  • Open PBX Manager > Groups.
  • Select Add New Group.
  • Enter the Group Name, placeholder e.g. Sales, Engineering.
  • Enter the Extension Number. The field instructs "Input extension(s) separated by commas", placeholder e.g. 1000, 1001.
  • Select Users. Wait for the available-user list to finish loading before you select, or the list you are choosing from is incomplete.
  • Select Save.

Save stays disabled until the form is valid. A greyed-out Save means a required value is missing or an extension is malformed, not that your account lacks permission. Work back through the fields rather than reloading the page.

Name the group for what a caller wants, not for your org chart. A group called Sales survives a reorganisation; one named after a team lead does not, and it becomes a route nobody dares change.

Figure key, Add New Group form​

  • Form title, Add New Group.
  • Group Name field.
  • Extension Number field, with its comma-separated instruction.
  • Users selector.
  • Save button, disabled until the form is valid.