Skip to main content

INS 4.3 Cancel a queued upload

  1. Review the queued files before analysis begins.
  2. Select Cancel to clear the queue if the wrong file or the wrong metadata was selected.
  3. Confirm the queued-file count returns to zero.

Cancel and Upload & analyse are both disabled while nothing is queued. That is the empty state, not a fault.

Cancel clears the queue, not an analysis in progress. Once Upload & analyse has been selected, the recording has been submitted. To have an already-submitted recording removed, contact support@ncsapp.com with the file name and the ingestion timestamp from Call Metadata (see INS 3.8).